Sunday, June 7, 2009

The Dhaba @ Besant Nagar: Hopeless

One of my friend, Kiran had come to India (from the US) for 2 weeks vacation. Sriram (friend), Kiran and I met at Besant Nagar beach at 6PM. After 1.5 hours of chatting, we were hungry. There are many good hotels to dine in Bessie, but my good Indian friend recommended this hotel – The Dhaba. This hotel is present near Cozee Corner.

Clock read 7.30 PM.

Three of us entered the hotel. There were 4 tables, all were occupied by couples. Nice, this must be a romantic place, I thought. Waiter signaled his hand and guided us to a table in another section of the hotel. In this section also, there were 4 tables only. This is the hotel’s capacity. Packed our ass comfortably on the chair. We ordered for Starters,

  • Hot and sour veg soup (one by two)
  • Golden Aloo Fry
  • Gobi Fry
  • Murgh Malai Kebab

Waiter: Anything to drink?

KP: Do you have Mango juice?

Waiter: We have Mango Nana

KP: What is Mango Nana? Do you have Mango juice?

Waiter: Yes, we have Mango Nana.

KP: (Ok, this guy is deaf) Bring me a Mango Nana or whatever.

‘Starters’ order was complete (we thought so). We were chit-chatting for 15 minutes. It was 7.45 PM. We lost patience and called the waiter. A new guy attended our desk, took all the starters orders again. Now, that's a negative sign for the hotel. Another 15 minutes passed. It was 8 PM. We really don’t know what these guys were doing inside the kitchen (if at all there is one). Don’t know whether they went out in search for a hen to prepare the Murgh Malai Kabab. At 8.05 PM, the starters arrived.

On seeing the hot and sour soup, we were literally hot and sour. The soup was mere color powder sprinkled on hot water, with some raw tomatoes here and there. Yes, it was like that. None of us liked it. Sriram finished his soup (so-called) in 1 minute; Kiran took 10 minutes to gulp it, don’t know what he enjoyed by keeping that hot water infront of him for 10 minutes. We thought, soup was a clear failure. What’s next. Its Gobi Fry, but they didn’t fry it. That’s amazing. They should have named it “Raw-Gobi No-Fry”. It was a Gobi vada. We removed the outer flour layer and had a look at the Gobi inside, it was Reliance Fresh. The Gobi was green, raw, fresh and smiling at us “You losers, you lost your 2nd wicket”. Ok, fine. What’s the 3rd wicket. Its the waiter’s special “Mango Nana”. I am still not sure what ‘Nana’ is. The Mango Nana was green in color. This time a green colored powder with ice-water and Jal Jeera. I was baffled, why it was named “Mango”. 3rd wicket down. The 4th one was Murgh Malai Kebab. I don’t think the person who cooked this Kebab had a tongue. There was no taste at all. No, no and no. I had to eat 6 pieces of tasteless chicken. I felt very bad than that hen (only if its cooked, it can be called chicken) on the plate. 4th wicket is totally useless. Golden duck.

Clock read 8.20 PM.

“Waiter sir, where is the Golden Aloo Fry that we ordered in starters”. This time an another waiter attended us.

“Oh you ordered for it? ok, I will take the order”. This was the 3rd waiter we saw.

Spellbound, all three of us. It was served after 20 minutes, it was good.

We ordered for the main course to a person “A”. Then we again called the waiter “B”, “C” and “D” and informed the same main course order to them. I called a waiter and told the order again by holding his hand. Sriram was in splits when I did that. At 8.30 PM, Sriram called a waiter and told him that we ordered main course and we are waiting for it. The waiter’s reply was “Oh, ok” and he walked straight to the next table and took their order. It looked like as if we were giving him a status update on our order. At 8.45PM, the main course was served. After eating the unhealthy starters (it should have been called as ‘finishers’), we didn’t feel like proceeding with the main course. We just tasted them and majority was wasted :(

In the mean time, we ordered 2 Jal Jeera Paani and 1 Lemon Juice. As usual, we repeated the same order to three people and finally we got it. Jal Jeera Paani and Lemom Juice were the good items in this hotel.

9.15 PM.

“Bill please”. Bill came to our table in 1 minute, we asked for the bill only once.

For the thumbs-down food, Kiran paid Rs. 850/- Our plan was to keep at least Rs. 50/- as tips, but after the mind blowing experience at the hotel, we were sad to keep even 10 rupees. We thought only we had a bad experience. But, that was not true. The table next to us was occupied by a family (2 adults, 2 kids). The family man didn’t even have a smile for the entire 2 hours and his eyes were always searching for some waiter to attend him.

So, the conclusion is:

  • If you want to be literally ragged by a group of people, goto this hotel.
  • If you want your adrenalin secretion process to speed up, this hotel will definitely be a catalyst.
  • If you are a interviewer and you want to conduct stress interview, don’t worry. Ask the interviewee to dine at this hotel. If he comes out happy, you can definitely recruit him.
  • If you want to sit in AC for more than 3 hours, walk into this hotel in the morning and order for only one dish and keep quiet. Best case, your order will be served in 2-3 hours. Worst case, your order will not be served at all till they close the hotel at night. Even at 10PM, don’t be surprised if the waiter says “Oh ok, you placed the order is it, I will bring it”. Enjoy the AC and beat the heat.
  • If you want to improve your communication and public speaking skills, goto this hotel. Because, you will have to keep on talking about the orders to many different people and you should also use your body language to make them understand your order. In my case, I should have made some jargon to inform the waiter that I need a “Mango” and not a green colored liquid called “Mango Nana”. Sometimes you have to get up and shout in front of everybody, that’s public speaking.
  • If you want to follow strict diet by eating only raw vegetables, needless to say, enter this hotel and order for any dish, it will be served raw.

21 comments:

AV said...

boy-o-boy! u do eat ut a lot.. dont u? :D

Kiran said...

Definitely a surreal experience, especially with waiter B, who, on being given our order for the main course, nodded happily, and then vanished without a trace.

Kiran said...

And the mango 'Nana' deserves a special mention too. Wierd green concoction, which tasted exactly like the Jal Jeera.
I now suspect, the entire range of starter drinks, are all actually Jal Jeera with different coloring agents.

Senthil Balakrishnan said...

I have never been to this hotel and will never be after reading this. But just to give him the fairness,Did you talk to the manager and tell him your experience?

Deepak Venkatesan said...

I remember a Dhaba, or Dhaba express near the same place u r mentioning... May be the same...
Have been there a couple of times. It used to be good. Especially the Afghan Chicken.
Dunno if it is the same, and if it is, then why the quality has gone bad...!

Sudarsan said...

It was infact me who had suggested we go there as i had been there quite a few times. But the service was never as bad as it was on this particular day. Now Kiran would definitely have one abiding memory of this restaurant.

Karthick Prabu said...

@ AV,
Nah-Nah. I taste different cuisines, varieties. But the intake is limited :)

@ Kiran,
lol. When I read the word "Mango Nana", I just laugh, laugh and laugh.

@ Senthil,
We didn't even want to be in the hotel after settling the bill, so didn't think about informing the manager about the service. May be, next time when I goto Bessie beach, I will meet the manager and give him the link of this post :P

@ Deepak,
Must be the same place da. Afghan chicken eh.. hmm.. Name itself has a terror in it :D

@ Sudarsan,
Aaah!! Finally, you confessed :)This post is dedicated to you :D

AJai said...

I'm surprised. Usually the Dhaba restaurants in Chennai are pretty decent. Thanks for letting us know so that we can avoid it. ;)

Karthick Prabu said...

@ AJai,
Yes, Dhabas will generally be good in Chennai. But, this one is really an exceptional case. I would not recommend this hotel for SURE.

Monish said...

Nice article, bad place… :)

MP said...

Mango Nana ,Ennakku Vena

Karthick Prabu said...

@ Monish,
:)

@ MP,
LOL, whatta rhyming comment :D

Raj said...

konjum aachum maanam rosham irunthu iruntha 8:05 kke nee kelambi irukkanum....

Raj said...

neenga enna kuduthaalum naaga saapuduvom nnu iruntha appdi thaan koodupanga...

Karthick Prabu said...

@ Raj,
LOL. Vekkam Manam Rosham Soodu Soranai (VMRSS) ethuvume engalukku kidayathu. Irundhirundha naan yen unga friend ah irken ;-)

Vj said...

It must be "mango panna". very famous drink of India, made from unripe mango's.
Looks like a good place. I will be there next week, on my first visit to Madras

Karthick Prabu said...

@ Vj,
Oh, its "Panna" is it.. Good info :)

Are you sure you want to goto this place? Think twice, or if possible thrice.

Vj said...

Yes Prabhu search "Mango Panna" in google. Yes sounds a good place

1) where else would you get Panna in chennai
2) I can't bear spicy food. It tasted bland to you. Good sign. it must be non-spicy then.
3) I like things to be delivered at a slow pace. No hurries. Just a relaxed dinner Iam looking from.
4) Like my soup with raw veggies.
5) Non veggie here, so no problems

I was looking for a similar place when I landed in your blog. Thanks. I hope the dinner would be a nice respite from the Chennai weather.

Karthick Prabu said...

@ Vj,
Oh hoo, good to hear that my negatives are your positives. Reall glad that you landed on my blog and found a place of your choice :)

All the best for dining :)

The Sundar said...

Whose choice was it ? CD - Maama va ooda vittu adikanum doi

navs said...

U sud try Dhaba express...lot better service and food...tried it out yesterday.